# Supybot Frequently Asked Questions

Why does my bot not recognize me or tell me that I don't have the owner capability?

Because you're not given it anything to recognize you from! You'll need to identify with the bot (help identify to see how that works) or add your hostmask to your user record (help addhostmask to see how that works) for it to know that you're you. You may wish to note that addhostmask can accept a password; rather than identify, you can send the command addhostmask myOwnerUser [hostmask] myOwnerUserPassword and the bot will add your current hostmask to your owner user (of course, you should change `myOwnerUser` and `myOwnerUserPassword` appropriately for your bot).

How do I make Supybot op my users?

First, you'll have to make sure that your users register with the bot. They can do this with the register command. After they do so, you'll want to add the #channel,op capability to their user. Use the channel addcapability command to do this. After that, your users should be able to use the op command to get ops.

If you want your users to be auto-opped when they join the channel, you'll need to load the Enforcer plugin and turn its autoOp configuration variable on. Use the config command to do so. Here's an example of how to do these steps:

<jemfinch|lambda> I'm going to make an example session for giving you auto-ops, for our FAQ. <dunk1> ah ok ;] <jemfinch|lambda> First, I need you to register with supybot, using the "register" command (remember to send it in private). <dunk1> done <jemfinch|lambda> what name are you registered under? <dunk1> dunk1 <jemfinch|lambda> ok, cool. <jemfinch|lambda> @channel addcapability dunk1 op <supybot> jemfinch|lambda: The operation succeeded. <jemfinch|lambda> now use the "op" command to get ops. <dunk1> @op — supybot gives channel operator status to dunk1 <dunk1> works! <dunk1> ;] <jemfinch|lambda> @load Enforcer <supybot> jemfinch|lambda: The operation succeeded. <jemfinch|lambda> @config supybot.plugins.Enforcer.autoOp.#supybot On <supybot> jemfinch|lambda: The operation succeeded. <jemfinch|lambda> ok, now cycle the channel (part and then rejoin) <– dunk1 (dunker@freebsd.nl) has left #supybot –> dunk1 (dunker@freebsd.nl) has joined #supybot — supybot gives channel operator status to dunk1 <jemfinch|lambda> cool, thanks :)

Can users with the admin capability change configuration variables?

Currently, no. Since this is the first release of Supybot that uses the registry, we wanted to stay on the conservative side and require the owner capability for changing all non-channel-related configuration variables. Feel free to make your case to us as to why a certain configuration variable should only require the admin capability instead of the owner capability, and if we agree with you, we'll change it for the next release.

How do I make my Supybot connect to multiple servers?

You'll need to use the Relay plugin. As long as you don't call the relay join command, it won't actually do any relaying between channels (even if the bot is on the same channel on different networks). In order to use the Relay plugin, you'll want to first call the relay start command, followed by the relay connect command. These commands are (unfortunately) not persistent at this time, so you'll need to give them to the bot anytime you start it up. We'll probably have this lack of persistence rectified before the next release.

Can Supybot do factoids?

Supybot most certainly can! In fact, we offer two full-fledged factoids-related plugins!

Factoids (written by jemfinch) is Supybot's original factoids-related plugin. It offers full integration with Supybot's nested commands as well as a complete 1:n key to factoid ratio, with lookup by individual number. Factoids also uses a channel-specific database instead of a global database, although in the future it will likely be a configuration option whether to use channel-specific or global databases for such plugins.

MoobotFactoids (written by Strike) is much more full-featured, offering users the ability to define factoids in a slightly more user-friendly way, as well as parsing factoids to handle <reply>, <action>, "see", and alternations (defining a factoid "test" as "<reply>(foo|bar|baz)" will make the bot send "foo" or "bar" or "baz" to the channel (without the normal "test is " at the beginning)). If you're accustomed to Moobot's factoids or Blootbot's factoids, then this is the Factoids plugin for you. Unfortunately, due to the more natural definition syntax (required to be compatible with Moobot) you can't define Factoids with nested commands; you'll have to evaluate the command first and then copy the result into your factoid definition. MoobotFactoids uses a global database, so the factoids are the same for all channels.

In the future, we plan to have a compatibility plugin for Infobot, but as of present we've not yet written one.

Can I import my Infobot/Blootbot/Moobot factoids into Supybot?

As of present, we have no automated way to do so. Strike has written a few scripts for importing a Moobot database into MoobotFactoids, however, so you'll want to talk to him about helping you with that. We're certainly happy to help you convert such databases; if you can provide us with such a database exported to a flat file, we can probably do the rest of the work to write a script that imports it into a database for one of our factoids-related plugins.

I found a bug, what do I do?

Submit it on Sourceforge through our Sourceforge project page: http://sourceforge.net/tracker/?group_id=58965&atid=489447 . If Sourceforge happens to be down when you try to submit your bug, then post it in the "Supybot Developer Discussion" forum at our forums at http://forums.supybot.org/ . If that doesn't work, email supybot-bugs@lists.sourceforge.net. If that doesn't work, email jemfinch@supybot.org. If that doesn't work, find yourself some carrier pigeons and … hah! You thought I was serious!

Anyway, when you submit your bug, we'll need several things. If the bug involved an uncaught exception, we need the traceback (basically the stuff from “Uncaught exception in …” to the next log entry). We'd also like to see the commands that caused the bug, or happened around the time you saw the bug. If the bug involved a database, we'd love to see the database. Remember, it's always worse to send us too much information in a bug report than too little.

Karma doesn't seem to work for me.

Karma by default doesn't acknowledge karma updates. If you check the karma of whatever you increased/decreased, you'll note that your increment or decrement still took place. If you'd rather Karma acknowledge karma updates, change the supybot.plugins.Karma.response configuration variable to `On`.