Argus - System and Network Monitoring Software

# Enterprise Support

There are a number of standard enterprise support options available or feel free to contact us for a custom contract, so that you can get the most out of Argus.

## Installation Assistance

- Installation of Argus on a supported platform.
- Up to 4 hours of configuration assistance.

## Installation + DARP

- Installation of Argus and DARP on one supported platform, on 2 servers.
- Installation and configuration of DARP on 2 servers.
- License to use DARP on an unlimited number of servers.
- Up to 4 hours of configuration assistance.

## Basic Level Support

- Up to 1 separate e-mail support incidents per month, from 1 designated representative.
- Best effort is made to respond to requests within one business day.

## Other Levels of Support

- Are also available.

## Consulting Services

- We can assist in the installation, configuration, and customization of Argus.
- We can integrate Argus into your existing systems database, user database, or trouble ticket system.
- We can develop custom solutions for monitoring your in-house applications.
- We can provide training for your staff.
- etc.